• ICC automatically encrypts your confidential information in transit from your computer to ours using the Secure Sockets Layer protocol (SSL) with an encryption key length of 128-bits. Even before you register or log in to our site, our server checks that you're using an approved browser - one that uses SSL 3.0 or higher.
• Once your information reaches us, it resides on a server that is protected, both physically and electronically. Our servers are located behind electronic firewalls and are NOT directly connected to the Internet, so your private information is available only to authorized computers.
• Only authorized employees are permitted to access customer information. Authorized employees have been trained on how to handle information properly and are subject to strict limitations and guidelines in the handling of that information.
• When you open an ICC document preparation account, we require certain information, such as your name, address, phone number and email address.
• When you send, receive or request documents through ICC, we collect transaction information needed to perform the service.
• When we cannot verify the information you provide online or your document request contains conflicting information, we may contact you by various means to request additional information. Contact may be established by telephone, fax, e-mail or other electronic means.
• We do not share information with any third-parties unless you specifically direct and control the information and the recipient. ICC does not have any affiliates or other third-parties with whom we do business. However, we do anticipate offering our clients the ability to use third-party services to order compliance reports. In such case, ICC does not participate or benefit from the contractual obligations between our client and their designated report vendor. ICC’s role is limited to providing non-GLBA data over a secure link to the report vendor and, using the same secure link, retrieves the vendor’s report to display within the context screens of ICC’s document preparation system.
• We may provide information to agencies or authorities with whom we are legally required to cooperate. We may disclose information during the investigation of fraud or illegal activity. For example, we may disclose information in response to a subpoena, warrant, court order, or comparable legal process.
• You have the ability to view or update your account information any time by contacting ICC customer service.
• You have choices in the types of communications you wish to receive from ICC. ICC may send you e-mails with information to beneficially improve document preparation activities or assist you in improving your own internal processes.
• You have the ability to review ICC's Privacy Policy anytime by clicking on the Privacy link located on the right side of ICC's main website at http://www.iccdocs.com .
• If you have any other questions about ICC's privacy practices, please feel free to contact us toll-free at (888) 437-3627, e-mail us at info@iccdocs.com.
• In Case of Errors or Questions about Your Account or Document Preparation activities, you can call our customer service center at 1-888-437-3627 or fax us at 1-888- 242-9622. These numbers are also shown on our web site. Or write us at 1500 South Sunkist Street – Suite “H”; Anaheim, CA 92806.

Thank you for using ICC's state-of-the-art document preparation services.

1. In providing any forms and/or document sets, Interactive Computer Corporation is acting under the instruction and supervision of the party requesting the documents provided. Interactive Computer Corporation will disclose only those information items requested by its client, or designee, and in a manner deemed appropriate by its client or designee.
2. Interactive Computer Corporation has made a reasonable effort to ascertain the true and correct identity of its clients and/or their designees and will use this information to authenticate, whenever and wherever practical, requests for services from Interactive Computer Corporation. Services requested by any party not a client of Interactive Computer Corporation and/or its designees will be denied.
3. Any information provided to Interactive Computer Corporation by its clients and/or designees remains the property of said clients and/or designees. Interactive Computer Corporation asserts no right, title or interest in client-supplied information and accepts said client-supplied information with the sole purpose of rendering specific document preparation services to its clients and/or designees. Interactive Computer Corporation only asserts rights, title and interest in the forms and/or document sets that were developed by Interactive Computer Corporation and the default data that is provided by third-parties empowered to provide such data. This aforesaid information, whether developed by Interactive Computer Corporation or provided by a thirdparty, is held to be the proprietary intellectual property of Interactive Computer Corporation as it may embody trade secrets or other proprietary methods involved with the production and/or presentation of said information in the normal course of its business as a document preparation company. Included within this class of claimed interest are all computer programs, programming, systems analysis and other methodology used by Interactive Computer Corporation to render its services.
4. Interactive Computer Corporation hereby notifies all parties, be they client, designee, intermediary, financial institution, consumer, or legal entity, that it is not responsible for the disclosure of data contained within these forms or document sets which are provided to any party whether picked-up (will-call), transferred by private courier, transferred by the United States Postal Service or transmitted electronically to the client and/or their designees by facsimile, computer system download, e-mail or any technology which may become available from time-to-time for the transmission of forms and/or document sets.
5. Any information contained within individual forms and/or document sets that are produced in error will be destroyed by shredding or other means designed to protect the privacy of Interactive Computer's clients and/or the subject of the individual form or document set. Retrieval of forms and/or document sets produced in error, once distributed per the instructions of the client or its designee is the responsibility of the client or its designee.
6. Interactive Computer Corporation is not responsible for the amendment and/or correction of any form and/or document set. The responsibility for the amendment and/ or correction of any form and/or document set is the sole responsibility of the client or their designee. Interactive Computer Corporation sole liability is to replace any erroneous documents upon notification of error.
7. All information retained by Interactive Computer Corporation is retained on behalf of the client and is not transferred to any third-party or otherwise used for any purpose other than backup data for the client's sole and exclusive use. Unless retained information is subject to a lawful subpoena, this information will be destroyed by deletion from ICC's active systems and backup tapes will be erased from time-to-time as warranted by operational considerations.
8. Any information contained within a single document and/or document set that is made public by means of public recording and/or a court filing is the sole responsibility of the party requesting the documents and/or document sets from Interactive Computer Corporation.
   

• Information Required for Access
  You are required to logon to the non-public portion of ICC's website using an assigned Client ID, User ID and Password. The User ID and Password may be assigned and controlled by the client. This information is considered nonpublic personal information and is never divulged to any third-party without adequate controls as inappropriate disclosure of these data items may compromise ICC's operational control and security.
• Data Entry for Document Preparation
  Clients may enter both public and nonpublic personal information in order to prepare financial documents. This information is presently secured and controlled by both legislatively-mandated controls and ICC's in -house security policy.
• Data Entry for 1099 Reporting
  Clients may enter both public and nonpublic personal information in order to prepare financial documents. This information is presently secured and controlled by both legislatively-mandated controls and ICC's in-house security policy.
• Contact
  You can use your assigned logon to gain access to ICC's systems. ICC may use the e-mail address that you provide to contact you if you choose to receive e-mail alerts or other communications from us. ICC does not share your contact information with any third-parties for any reason.
• Newsletters
  ICC may provide you with the opportunity to subscribe to mortgagerelated e-mail newsletters and other e-mail communications. You may unsubscribe at the subscription center or by following the instructions provided in each e-mail newsletter.
• Customer Service/Support
  In order to provide you with customer service, we may ask for your name and e-mail address. We may use your contact information in order to contact you regarding service updates or specific support questions and may contact you for additional opportunities to provide feedback on our products and services.
• Efficiency or Other Surveys
  From time to time, we may conduct certain performance and related surveys. This information is treated as being company confidential and is not shared with anyone outside of ICC. In many cases, while the survey may be considered anonymous, the associated respondent e-mail to IP (Internet Protocol) address may be attached to the communication by the system. Since these data elements are required for information transfer, there is no way to eliminate them from the process.
  

• Mandatory and Optional Information
  We identify the information that is necessary to fulfill your request. Whenever we ask for additional or optional information, we identify those fields appropriately so that you know what is required to provide the requested service. If you choose not to provide mandatory information, we will not be able to provide the service you are requesting.
• ICC, Subsidiaries and Strategic Partners
  ICC does not have any subsidiaries or strategic partners. All information is controlled by ICC and the exposure of any client information to any third-party such as a subsidiary or strategic partners is eliminated. ICC, at the clients request and specific direction, may transmit the client’s data to a vendor of a client’s choosing over a secure data link and/or retrieve data from the client’s vendor for use or display within ICC’s document preparation system.
• E-mail Messaging
  When sending you e-mail we reserve the right to use a process involving an image called a single pixel GIF, that allows us to further control access and the use of information to better suit the client's needs. Although ICC does not currently use this process, some future programs may require the use of this feature to determine the identity of respondents who receive and open ICC's directed emails. When you initiate a response by clicking on a link within an e-mail message, you may be re-directed to an internet link that records the status of your reply.
• Service Providers
  If ICC employs or works with any service providers such as consultants, temporary workers, third party software developers or outsourcers to complete a business process or provide a service on our behalf, we shall take the necessary steps to insure that all client information is protected in the same manner as which ICC protects information internally. If ICC employs service providers, we may need to share your personally identifiable information as covered under Federal, State and local privacy legislation. All service providers are strictly prohibited and will be contractually prohibited from using Client's information whether or not it is identified as "personally identifiable information" for purposes other than to act on ICC's or the Client’s behalf.
• Service Alerts and Critical Notices
  Although we respect and honor our client's privacy preferences, we reserve the right to contact you to inform you of specific changes that may impact your ability to use ICC's systems, programs or for other critical non-marketing purposes, such as ICC bulletins which are published from time -to-time. ICC may also contact you to respond to your specific requests or to clarify the document preparation order that was transmitted to ICC.
• Changes to Our Privacy Policies
  If ICC plans to make any significant change to any of ICC's privacy policies or information usages practices, especially with respect to how ICC deals with legislative issues involving the use of personally identifiable information, ICC will post those changes to ICC's website as soon as practical before they take effect. ICC may also highlight the change by placing an icon next to our current policy indicating a "new" or "modified version of the privacy policy document may exist.
• Change of Company Control
  While no change of control is anticipated at this time. ICC reserves the right to transfer nonpublic personal information as a condition of a sale, merger, transfer, exchange or other disposition (whether of assets, stock or otherwise) of all or a portion of ICC's business. All legislated privacy protections will contractually survive any and all change of control issues in order to protect your information. ICC will further provide its clients with the opportunity to opt out of further use of client's information following any change of control.
• Legal Disclosure of ICC or Client Information
  In some cases ICC may need to disclose certain nonpublic personal information to comply with a legal process, such as a court order, subpoena, search warrant, administrative summons or other law enforcement request. Unless otherwise specifically prohibited, ICC will endeavor to inform you of its plan to respond to an official information request in time to challenge the request in a judicial or administrative proceeding.
  

• Cookies
  A "cookie" is a small piece of information that our websites may automatically provide to your browser while you are at our sites. ICC websites may supply your browser with cookies that contain a unique identifier used to better navigate our web pages or maintain certain information necessary to communicate information backward and forward between the pages. This cookie is not linked to the personally identifiable information that you provide us elsewhere on the site. Cookies are not currently used or supported by ICC.
• Web Site Usage Data
  ICC's website may tracks usage data, for example, your IP address or domain name, browser type and version, which pages you view, which page, if any, linked you to our site and which link, if any, you follow off of our site for security purposes. We do not currently use this information for any other purpose. ICC does not share any usage or tracking information with any third-party and does not track your website addresses once you leave our site.